Get immediate guidance from a HIPAA compliance officer. Not a chatbot. Not a lawyer. A real expert who can help you triage what happened — fast.
Fill out the basics. A compliance officer will contact you within 1 hour during business hours.
A compliance officer has been notified and will contact you within 1 hour during business hours. Please be ready to discuss your case.
A confirmation email has been sent with your case details.
⚠️ This is not legal advice. HIPAA Hotline provides compliance guidance from HIPAA privacy and security officers. We help you understand your situation and next steps. For legal representation, consult a healthcare attorney. All communications are treated as confidential.
During business hours, a compliance officer calls you back within 60 minutes.
HIPAA compliance experts with 50,000+ professionals trained.
Your inquiry is treated with the same care we train others to follow.
See what happens when you reach out — from first contact to resolution.
No contracts. No surprises. Get the help you need.
One-time breach assessment
Your privacy officer on call
Complete HIPAA program
Everything you need to know about HIPAA Hotline, our services, and what happens next.
HIPAA Hotline connects you directly with HIPAA compliance officers who help you determine whether an incident qualifies as a reportable breach, what your obligations are, and what steps to take next. We provide compliance guidance — not legal representation. Think of us as the first call you make when something goes wrong.
No. Our compliance officers provide guidance based on HIPAA regulations and industry best practices. If your situation requires legal representation — such as responding to an OCR investigation, litigation, or negotiating with the Department of Justice — we recommend consulting a healthcare attorney. We can help you understand your situation so you're better prepared for that conversation.
No. HIPAA Hotline is a private compliance guidance service operated by HIPAA Certify. We are not part of HHS, the Office for Civil Rights (OCR), or any government agency. We help healthcare organizations understand and respond to potential HIPAA incidents — we do not conduct investigations or enforcement actions.
No. HIPAA compliance guidance requires dedicated time from experienced officers who understand the regulatory landscape. Our Incident Triage starts at $249 — a fraction of the cost of even the smallest HIPAA penalty. When you're facing a potential breach, you need clear direction, not a sales call.
During business hours (Mon–Fri, 8am–8pm EST), a compliance officer will contact you within 1 hour of your submission. Retainer clients receive priority 30-minute response times. If you need immediate help, call us directly at (833) 385-0777.
You receive a unique case number and confirmation email immediately. A compliance officer reviews your submission and calls you back to discuss the incident in detail, help you determine if it qualifies as a reportable breach, and outline your next steps — including whether you need to notify HHS, affected individuals, or the media.
Yes. Your submission details are stored securely and accessible only to our compliance team. We do not share your information with third parties. We explicitly instruct you not to include any Protected Health Information (PHI) in web submissions — sensitive details such as patient names, medical record numbers, and Social Security numbers are collected securely during your consultation call.
That's exactly what we're here for. Many of our calls start with "I'm not sure if this is a problem." A compliance officer will walk through the details with you and help you determine whether further action is needed. It's always better to check than to wait and find out later that you missed a reporting deadline.
No. If your incident qualifies as a reportable breach under the HIPAA Breach Notification Rule, you are still required to notify the U.S. Department of Health and Human Services (HHS) through the official HHS Breach Reporting Portal. We help you understand whether you need to report, when you need to report, and how to report — but we do not file on your behalf.
Under the HIPAA Breach Notification Rule, covered entities must notify affected individuals without unreasonable delay, and no later than 60 days from the date the breach is discovered. If a breach affects 500 or more individuals, you must also notify HHS and prominent media outlets serving the affected area within the same 60-day window. For breaches affecting fewer than 500 individuals, you must log the breach and report it to HHS annually. Business associates must notify the covered entity within the timeframe specified in their Business Associate Agreement.
Not every security incident is a reportable breach. A breach specifically involves the unauthorized acquisition, access, use, or disclosure of Protected Health Information (PHI) in a way that compromises its privacy or security. There are exceptions — such as unintentional access by an authorized employee acting in good faith — and a risk assessment may determine that there's a low probability the PHI was actually compromised. Our officers help you make that determination.
Yes. HHS maintains a public list of organizations that have reported breaches affecting 500 or more individuals. It is commonly referred to as the "Wall of Shame." You can view it at the HHS Breach Portal. As of 2025, nearly 500 breaches have been reported year-to-date, affecting over 37.5 million individuals.
A 30-minute consultation call with a HIPAA compliance officer, a breach vs. incident determination based on the facts you provide, a written action summary documenting findings and recommended next steps, and notification guidance — including whether you need to report to HHS, notify affected individuals, or contact media outlets.
Unlimited hotline access for your organization whenever incidents occur, breach response support and guidance, a review of your existing HIPAA policies and procedures, staff training for up to 25 users, and priority 30-minute response times. Think of it as having a HIPAA privacy officer on speed dial — without the cost of a full-time hire.
Everything in the Retainer, plus an annual risk assessment as required by the HIPAA Security Rule, unlimited staff training across your entire organization, full policy development and documentation, and direct support during HHS/OCR audits or investigations. This is a comprehensive HIPAA compliance program designed for organizations that want ongoing, proactive protection.
Sources: IBM/Ponemon 2025 Cost of a Data Breach Report, HHS OCR Enforcement Data, TransUnion Healthcare Survey
Expert guidance for less than 0.003% of the average breach cost. The question isn't whether you can afford to call — it's whether you can afford not to.